WARRANTY FULFILLMENT - ANTENNA Warranty fulfillment is covered by Winegard. Contact them at help@winegard.com or by calling 1-800-788-4417. · 2 years parts, 1 year labor · Complimentary telephone and email support · Online technical manuals and instructions Do not return antenna to DISHFORMYRV. WARRANTY FULFILLMENT- DISH NETWORK RECEIVER DISH Network receivers carry a 1 year (365 day) warranty beginning from the date of initial activation. Warranty only covers manufacture defects. Defects arising from misuse by customer will not be covered under warranty. Prior to requesting warranty replacement, you must contact DISH Network to ensure that the receiver is removed from your account and you are no longer being charged for it. Warranty is handled by DISHFORMYRV. DISH Network receiver under warranty will be exchanged with a remanufactured receiver of the same model. Replacement will be sent only when the defective product has been received and tested. Advanced Exchanges are available upon request. In this process a new receiver is ordered and charged to thou through DISHFORMYRV.COM. A refund will be processed back to you after the defective receiver has been tested. Warranty fulfillment requests must be requested through DISHFORMYRV. Once a return has been requested, we will process your request and email you the return authorization number and return instructions. Customer must obtain a return authorization number. No returns will be accepted without a return authorization. All products must be returned in the original packaging with all parts and documentation. A return authorization number must be written on the outside of the shipping carton. DO NOT write the return authorization number on the product itself. Products must be shipped back via a traceable, weighted ship method of your choosing. DISHFORMYRV will not be responsible for product that is lost via shipping or damaged in transit.